Trouble with Liveness Check
- Why does the liveness check happen after profile setup?
- I already completed my liveness check, why I do not get the verified badge?
- What if I accidentally deny camera access during the liveness check?
- Can I appeal if my liveness check is rejected?
- How many times can I retry the liveness check if it fails?
- Will I need to redo the liveness check after account creation?
Trouble with Profile
Trouble with Account Settings
Trouble with Photo
Trouble with Messaging
Trouble with Billing and Payments
- Account not upgraded after payment made
- Payment decline when attempting to subscribe
- What happens to my subscription if my payment method fails repeatedly?
- Why can’t I pay from my country?
- Why hasn't my account upgraded to premium after payment?
- Why was my payment charged early?