Please be patient with us! Profiles and photos enter the approval process in the order they were received. This usually takes 24 hours, however, if the site is experiencing a high volume, this process may take up to 48 hours.
If your photo is still being reviewed, it’s only a matter of time and we'll take a look soon! Please visit our Photo Guidelines for a refresher on what's allowed and not allowed on Sugarbook.
If you're a free member and your profile is incomplete, you will need to complete your profile first before your photo(s) can enter the approval process. If you're experiencing problems that have not been clarified above, please reach out to us with your registered email address so we can look into it!