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  1. Sugarbook Support Team
  2. Troubleshooting
  3. Trouble with Billing and Payments

Trouble with Billing and Payments

  • Account not upgraded after payment made
  • Payment decline when attempting to subscribe
  • What happens to my subscription if my payment method fails repeatedly?
  • Why can’t I pay from my country?
  • Why hasn't my account upgraded to premium after payment?
  • Why was my payment charged early?
  • Why is my payment not verified?
  • How to update payment details?
  • Cancel a recurring subscription/payment
  • What if I’m charged after canceling?
  • Why multiple charges for one subscription?
Sugarbook Support Team
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