First things first! Double-check to make sure you've canceled your Premium Subscription. This will prevent any future charges.
Please note that deactivating an account will not stop an active subscription. We do not have any Google Play Store Subscription or Apple Store subscription.
If you subscribed using the direct credit card payment option:
- Contact your payment provider to cancel your subscription; or
- Email us at firstname.lastname@example.org with your registered Sugarbook email
Note: After canceling your subscription, you will be able to use your Premium Subscription for the remaining days that you have already paid for. Canceling your subscription will not retroactively refund subscription payments, and previously charged subscription fees cannot be prorated based on the cancellation date. Deleting the app does not cancel your subscription