There could be several reasons why your account was not automatically upgraded upon payment.
- Online payment is processed through various merchants which could be based in another country. Please allow 15 minutes in order for your account to be upgraded.
- Reach out to us and provide your payment/order receipt in order for us to verify your payment.
- Your receipts can always be found in the email used for payment. Failure to provide receipts may delay the payment verification process.