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Sugarbook Support Team
A Guide to Livestreaming
What can I do while Livestreaming?
What can I do while watching a Livestream?
Do I have to pay to go Live and watch Livestreams?
I was Livestreaming but it got stopped. What do I do?
How do I check the number of Diamonds I've earned from a Livestream?
How do I suggest new features?
Technical Issues about Livestreaming
Will blocked users be able to view my Live?
How do I join someone's Live?
How do I like someone?
What can I find in the Live section?
I'm experiencing a technical issue while Livestreaming. What do I do?
Someone left hateful comments on a Live, what do I do?
Premium & Coins Package
I bought a coins package but have not received it. What do I do?
The Streamer did not receive the gift(s) I sent. What do I do?
What is the difference between a Premium membership and a coins package?
How do I request a refund for a coins package?
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