You will need to cancel your subscription 1 week before your renewal/recurring payment date.
Canceling your subscription on the day of the renewal will cause you to be charged accordingly. Sugarbook will not be able to refund you.
"For example, if your next renewal is 14 February 2021, you will need to cancel your subscription on 7 February 2021."
If you need further assistance canceling your subscription, please reach out to us at firstname.lastname@example.org