No, users are not allowed to register or operate multiple accounts on our platform. Having multiple accounts may result in verification issues, including failure of the account verification process for newly created accounts.
If you are unable to access your original account, we strongly recommend contacting our support team before creating a new account.
To submit a request:
- Log in to your account via the app or website
- Go to your Profile
- Tap on “Send an Inquiry”
Our team will assist you in regaining access or resolving the issue accordingly.
Please note: Creating a new account without resolving your existing account issue may lead to verification complications or account restrictions.