In order to cash our your Diamonds, send an email to email@example.com. You can request cash out to your bank account or PayPal account.
In the email, please include:
- Your full name, as per ID/passport
- Registered Sugarbook email
- A photo of your ID/Passport
- Recipient's name, bank name and branch, account number and SWIFT code or email/phone number associated to your PayPal account
Cut off date to contact our withdrawal team is on the 12th of every month. Cash out will be deposited into your bank account or PayPal account by the 26th of every month.
Should the 26th fall on a weekend or a public holiday, the cash out will be deposited the next working day.